Culture Curators (CC) are the spirit of Kindred. They embody the culture and channel its connection to kinfolk. In this dynamic role, the ultimate responsibility is to ensure joyful experiences. CCs provide kinfolk with culture and cocktails by offering excellent bar and table service ,and orchestrating events and activities, while embodying the Kindred DNA.
Essential Job Functions:Demonstrate a perfect knowledge of all food and beverages featured in our menus and learn menu items, specials and food products in order to be knowledgeable to customers.Prepare food and drinks of consistent quality following recipe cards with proper production and portion standards.Greeting guests and patrons entering the building in a friendly and timely manner.Resolve guest complaints, ensuring guest satisfaction.Remain attentive to guests, adhering to or exceeding service standards.Monitor the alcohol intake of guests in accordance with licensing regulations.Maintain and promote a positive and cooperative work relationship with the team.Performs bar opening and closing procedures.Maintain sanitation, health and safety standards in work areas.Perform all duties according to safety procedures, including the use of PPE.Maintain and promote a positive and cooperative work relationship with the team.Follow all procedures and policies set forth by the company.Handling cash, credit, and debit card transactions, ensuring charges are accurate.Essential Core Skills and CompetenciesAbility to take direction and follow instructions.Reliable and responsible character.Be Kind and remain friendly especially when managing multiple tasks at once.Good listening skills, with the ability to respond quickly to needs and requests.Stay organized and be able to balance and prioritize work.Exceptional service orientation, focusing and anticipating guest needs.Be proactive, show initiative and be able to problem solve.Able to perform routine work or the same task over and over again.Able to communicate effectively with guests, team members and management.Ability to understand and comply with proper cleaning techniques.Ability to work effectively as an independent contributor, and as a part of a collaborative team.Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.Consistently at work and on time.
Work Environment:Work is performed in indoor and outdoor seating areasAt times exposed to distracting sound levels, especially during busy timesExposed to extremely hot water and steamExposed to sharp objects
Physical Demands:Requires regular listening and hearing ability and visual acuity.Requires ability to reach, bend, stoop kneel, and frequently lift up to 40 pounds intermittently during the work shift.Requires ability to work in a standing position for long periods of timeMust have finger, hand and upper body dexterity to operate food machinery, grasp dishes, push, pull, carry and lift racks, carts, and large trash bins.Must have moderate hearing to hear customers, supervisors, and communicate with other staff.Must have moderate comprehension and literacy to read use records and all special requests.Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.Regularly required to stand, walk, kneel, crouch, bend, squat, reach & retrieve items from above head.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Expected Work Hours and Location:Work is any time during operational hours to include morning, nights, weekends, and holidays.Possibility of weekly hours of work to extend beyond 40.
Education and Experience:Prior bartending and customer service experienceHigh School diploma or equivalent preferredSafety training and any required alcohol handling certificatesFamiliarity with the hospitality industry
Other Eligibility Qualifications:Legally eligible to work in the United StatesMust hold or be eligible to hold an Oklahoma Liquor LicenseStrong computer skillsReliable transportation
Pay:Standard Hourly rate plus 100% pooled tip split based on hours worked per shift.